Opportunities at ASG Companies

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Senior Risk Analyst

Doorloop

Doorloop

IT
Miami, FL, USA
Posted on Monday, April 24, 2023
Remote available
Department
Customer Service
Location
Miami, FL 33139, USA
(Remote Available)
type
Full Time
About DoorLoop

Certified as a Great Place to Work®, DoorLoop is the easiest property management software used by landlords and property managers in over 100 countries worldwide.

As a SaaS company with $30M in funding, 3 offices worldwide (Miami, London, Israel), and hundreds of thousands of units being managed, we are one of the fastest growing prop-tech companies with over 400% growth this year!

We know what it takes to build a world-class company – and it all starts with a world-class team. If you want to work with a fast growing tech startup that values transparency, feedback, and growth, DoorLoop is for you.

The Role

We are looking for a Senior Risk Analyst who will be responsible for building and monitoring merchant risk solutions and diminishing risky, and fraudulent activities via the payment processing feature of our software.

Responsibilities include:

  • Onboarding new customers.
  • Performing detailed fraud and risk monitoring and investigation of moderate to complex account activity and customer behavior analyses.
  • Continuously analyzing all merchant activity and transactions to make data-driven decisions regarding risk and creditworthiness.
  • Review, identify, and investigate high-risk payment transactions and high-risk accounts.
  • Identifying and managing transactional risk and risk reporting.
  • Assisting in creating, adapting, and updating company processes for conducting proper risk analysis and ensuring the performance of all such procedures.
  • Monitoring the conduct of customers to minimize risk and identify potential fraud.
  • Communicate with customers and Account Executives to confirm the legitimacy of high-risk transactions prior to onboarding and taking appropriate actions to mitigate or eliminate any risks.
  • Analyzing fraud cases to identify possible trends and points of compromise, and presenting such reports to the Founders.
About You

People that do best in this role have these personality traits and work habits:

  • High integrity, ethics, and values.
  • Properly handle confidential information.
  • Familiar with risk management best practices.
  • Focused, detail-oriented, critical thinker, and results-oriented.
  • Knowledge of risk analytical models
  • Good judgment and the ability to think creatively and strategically.
  • Can handle situations of high pressure and stress.
  • Enjoy working in a fast-paced/results-focused environment.
  • elf starter who takes initiative.
  • Functions with a high level of integrity, confidentiality, and excellence.
Qualifications
  • 4-8+ years experience in risk analytics within the payment industry.
  • Experience in the fields of payment processing, fraud, risk assessment, and online/internet suspicious activities.
  • 5+ years of experience working in a similar setting.
  • 3+ years of financial fraud prevention experience with identity theft.
  • Bachelor’s degree in business, economics, finance, statistics, or a related field.
  • MBA preferred but not required.
  • Certification: Professional Risk Manager (PRM) is preferred but not required.
  • Experience working with third-party vendors related to risk preferred.
Bonus Points
Benefits
  • Unlimited paid time off with unlimited personal, vacation, and sick days.
  • 401k with 4% matching. No time delays with instant vesting. Enroll and keep all money on day 1.
  • 100% paid health insurance including medical, dental, and vision on Cigna's PPO Open Access Plus plan, and 25% covered for dependents.
  • $100,000 life insurance policy to take care of your loved ones.
  • Short-term and long-term disability insurance for unexpected events.
  • Company expense card and monthly stipend for any business expenses (training courses, certifications, equipment, whatever you want!).
  • World class training program where you're paired with an onboarding buddy to ensure your success.
  • Monthly investment classes from our co-founders on how to invest your money in a diversified portfolio of real estate, stocks, IRA, 529 Plans, and more.
  • Work on Lincoln Road (for those working in our Miami office), the most vibrant street worldwide with great restaurants, activities, and walking distance from the beach.
  • No micromanagement - We believe responsible people thrive on freedom.
  • Great equipment - Ergonomic chairs, stand-up desks, Mac or PC laptops, dual monitors, and more.
  • No rules - No dress code, policies, or handbooks. Just do great work & have fun!
  • Get paid bi weekly with Gusto payroll - Split paychecks between different bank accounts, save money automatically towards a travel or emergency fund. Get a high-interest savings account, free payroll advances, and more.
Israel Benefits
  • Unlimited paid time off with unlimited personal, vacation, and sick days.
  • Annual bonus based on your performance over the last 12 months.
  • Free daily lunch and a micro kitchen with unlimited healthy snacks in our office prepared by Cibus.
  • Annual company retreat in the US with our Miami team (all expenses paid).
  • Work from our Miami or Israel office as much as you want, or work a few days from home on a hybrid schedule.
  • Complimentary training in our Miami office for up to one month.
  • Career development with unlimited access to Udemy's courses and other growth opportunities.
  • World class training program where you're paired with an onboarding buddy to ensure your success.
  • Monthly investment classes from our co-founders on how to invest your money in a diversified portfolio of real estate, stocks, crypto, NFT, & more.
  • Work in Tel Aviv, the most vibrant city worldwide with great restaurants, activities, and walking distance from the beach.
  • No micromanagement - We believe responsible people thrive on freedom.
  • Great equipment - Ergonomic chairs, Mac or PC laptops, dual monitors, and more.
  • No rules - No dress code, policies, or handbooks. Just do great work & have fun!
Additional Information

This is a unique role where you will work directly with the CEO, Co-Founders and heads of departments such as Sales and Customer Support. You will receive on the job training. There are great growth opportunities in this role as you move up in the customer success and risk analysis department with time and experience.

We look forward to hearing from you soon. Please only apply if you're very serious.

As an equal opportunity employer with a non-biased interview process, you will be asked to complete an application, followed by a 25 minute assessment to make sure you're an A Player who also takes this process seriously. Learn more about us from our careers page. We look forward to hearing from you soon!