You Are …

• An experienced account manager with a gift for making clients ❤ you • Looking for a flexible work culture so you can define life under your terms • A big believer that business has the power to change the world Driven, but determined that success comes from working smarter not harder • Ready to accelerate your career while making a lasting social impact

Account Management • Manage onboarding, training, and ongoing account support for US customers • Meet with clients and Feeding America staff as requested • Track all account management time in JIRA for weekly reporting • Report on weekly and quarterly account management metrics • Assist with the development of client onboarding materials and internal documentation • Provide insight to the development team on new functionality as requested by clients • Assist clients in monitoring rollout goals and progress • Provide insight into client data through periodic reports review and data walks • Offer suggestions and improvements to training materials and process • Providing insight to the product development team on new functionality as requested by clients

Sales and Marketing • Developing growth plan for existing accounts • Attending conferences and tradeshows to support sales and onboarding efforts

Knowledge and Skills • Proven ability to manage multiple account management projects at a time while paying strict attention to detail (preferably in a tech environment) • Experience in delivering client-focused solutions based on customer needs • Demonstrated ability to communicate, present and influence credibility and effectively at all levels of the organization • Able to travel up to 25% of the time, occasionally internationally • Ability to communicate with staff and clients in an effective manner. • BA/BS degree in business administration, sales or relevant field • Experience with food banks, social services, or government commodity programs an asset

Please email your resume to our Human resources team at: hr@kidkare.com.